Product Experience Manager

Amsterdam, Netherlands

Are you an ambitious leader in Product Experience Management and looking for your next challenge? Do you want to work for a leading and fast growing eCommerce company with ambitious goals? Then get in touch, we might have a great role for you!

We’re front runners in the photo product industry, blazing a trail across the globe with six different brands albelli, bonusprint, fotoknudsen, onskefoto, monalbumphoto, and Resnap. We’re proud of what we do and the way we do it, attracting talent from all over the world. At the last count, our offices were home to over 40 different nationalities. As one of the fastest-growing eCommerce companies in the Netherlands, we’re constantly striving to push boundaries and drive our business further forward. Because of this, we set ourselves bold ambitions and expect everyone working here to do the same. Do you want to contribute by optimising our product categories? Then join as a Product Experience Manager at albelli!

About the role

As a Product Experience Manager for Photo Products you will be part of the Product Experience team. This team ensures that our customers receive a site experience that is easy and fun and a product that they love. You will work together in an ambitious team with 2 other Product Experience Manager and report to the Product Experience lead. Are you open to explore career opportunities within albelli? Please apply and let's talk about you, your ambitions and how we can help you with meeting them.

As Product Experience Manager you are a strong team player as an essential part of your role is to collaborate with multiple teams from Marketing to IT to Manufacturing. You will cover many angles to optimize the product experience with the focus on the profit growth of your category.

Every day you will use your business and analytics talent, your passion for products and customers and your interest in e-commerce to deliver optimal results.

Main responsibilities:

  • Product Strategy: Developing a product vision and strategy and translate that into execution strategies including go to market.
  • Intelligence: Gather and analyze internal and external (competitor, customer and technology) insights to identify opportunities in the market and to inform positioning and messaging.
  • Performance management: Track, analyze and report on product performance.
  • Product Marketing: Establish Product Positioning and engage with marketing partners to implement initiatives that drive sales and increase profitability of the category across the customer journey.
  • Product Experience Development & Optimization: Identify how to provide customers with the easiest and best site experience to match their product needs. Drive innovation and expansion within your categories and lead product introductions from strategy to go-live.
  • Physical Product optimization: Collaborate with our manufacturing facility to launch new products and optimize the quality of our product portfolio.


We are looking for an experienced marketeer and an analytical and commercial talent that is passionate about customer centric product development. 

Next to that you’ll bring:

  • Bachelor’s degree in Industrial Design, Marketing, Business or Economics;
  • Very solid understanding of product economics and data analyses;
  • 7+ years of commercial marketing experience in an e-commerce environment (B2C);
  • Excellent English written and verbal skills;
  • Experience in stakeholder management;
  • Ability to communicate with all levels of the business, prioritize & manage assignments to meet deadlines and establish solid relationships;
  • Knowledge of online marketing is a pre-requisite;
  • Understanding of processes in the plant (production facility) is a pre-requisite.

We offer

  • A fast-growing e-commerce environment
  • An international company hosting over 40 nationalities
  • Competitive compensation, relocation support, and lots of benefits (such as a discounted gym membership)
  • Budget for personal growth and development, including external training, courses, and conferences
  • 26 days of annual leave with a healthy work-life balance and a hybrid work set up (both home and at the office)
  • Everything you need for a proper work from home setup
  • An informal, fun, proactive, and inclusive culture with a social atmosphere (Friday drinks, parties, sports, etc.) to be resumed properly post COVID-19!
  • A central location in one of Europe’s most vibrant cities, Amsterdam!

COVID-19 update

For the safety of our employees and following the measures implemented due to COVID-19, we currently work differently. Our offices are closed while our production facilities are operating with proper safety and health measures. Our Recruiting process is currently entirely remote via phone and video calls. Our new hires will have a remote onboarding since the well-being of our employees is our number one priority.

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